8777pp Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 8777pp ("we", "us", "our", "the Company") collects, processes, stores, and protects the personal data of individuals ("you", "the Player") who access or use the 8777pp online casino and sports betting platform at https://8777pp.app (the "Platform").

8777pp is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. By registering an account on the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of your agreement with 8777pp. If you do not agree with this Policy, you must not use the Platform.

2. Data We Collect

2.1 Registration Data

When you create an 8777pp account, we collect the following information: full legal name; date of birth; residential address in Bangladesh (district and full postal address); mobile phone number registered in Bangladesh; email address; and chosen username. This information is required to create and manage your account and to fulfil our legal obligations including age verification and Know Your Customer (KYC) requirements.

2.2 Identity Verification (KYC) Data

To comply with our anti-money laundering and player protection obligations, we may request copies of government-issued photo identification (National ID card, passport, or driving licence), proof of address documentation (utility bill or bank statement dated within three months), and proof of payment method ownership. These documents are processed securely and retained for the period required by applicable regulations.

2.3 Financial and Transaction Data

We collect records of all deposits, withdrawals, bonuses, and wagers made through your 8777pp account. This includes transaction reference numbers, amounts in BDT, timestamps, and the payment method type used (e.g., bKash, Nagad, Rocket). We do not store complete mobile wallet account numbers or bank account numbers; only the last four digits of a registered mobile number may be retained as a reference identifier.

2.4 Usage and Technical Data

When you access the Platform, we automatically collect technical data including: your IP address; device type and operating system; browser type and version; pages visited and time spent on the Platform; game sessions played; and session start and end times. This data is used to maintain platform security, improve user experience, and detect fraudulent activity.

2.5 Communications Data

If you contact our support team by email or live chat, we retain a record of those communications, including your contact details, the content of the communication, and our response. This data is used to manage your support requests, improve our service quality, and maintain a record of interactions for dispute resolution purposes.

2.6 Responsible Gaming Data

If you interact with our responsible gaming tools — including setting deposit limits, requesting a cooling-off period, or applying for self-exclusion — we record those requests and the associated settings applied to your account. This data is used exclusively to enforce the restrictions you have requested and to fulfil our duty of care obligations.

3. How We Use Your Data

8777pp uses the personal data we collect for the following purposes:

• Account Management: Creating, maintaining, and securing your 8777pp account, including processing login requests and managing your account preferences.
• Identity Verification: Confirming that you meet the minimum age requirement of 18 years and verifying your identity in compliance with KYC requirements before processing withdrawals.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported banks; reconciling transaction records; and investigating disputed transactions.
• Service Delivery: Providing access to casino games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers; delivering sports betting markets; and processing bet settlements.
• Platform Security and Fraud Prevention: Detecting and investigating suspicious activity, including unauthorised access attempts, duplicate accounts, bonus abuse, and money laundering patterns.
• Responsible Gaming Compliance: Enforcing deposit limits, loss limits, cooling-off periods, and self-exclusion requests; proactively monitoring for signs of problem gambling.
• Customer Support: Responding to queries, resolving disputes, and maintaining records of communications for quality assurance purposes.
• Legal and Regulatory Compliance: Fulfilling obligations under applicable anti-money laundering, data protection, and financial services regulations.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, reliability, and features of the Platform.

4. Legal Basis for Processing

8777pp processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to create and manage your account and to deliver the services described in our Terms & Conditions.
• Legal Obligation: Processing required to comply with applicable anti-money laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, and the improvement of our services, where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing — for example, in relation to certain optional communications — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

5. Data Sharing and Third Parties

5.1 Payment Service Providers

To process your deposits and withdrawals, 8777pp shares necessary transaction data with our payment service providers, including the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank payment channels. These providers receive only the data required to process the specific transaction and are bound by their own privacy and security obligations.

5.2 Game Content Providers

Game studios and software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session identifiers necessary to deliver their game content through the Platform. These providers do not receive your full personal profile or payment data unless required for the specific operation of a game feature (such as a live dealer interaction).

5.3 Fraud Prevention and Security Services

8777pp uses third-party fraud detection and identity verification services to protect the integrity of the Platform and its players. These providers may process technical data including IP addresses, device fingerprints, and behavioural patterns. All such providers are contractually required to process this data solely for the purposes agreed with 8777pp and to maintain appropriate security standards.

5.4 Legal and Regulatory Disclosure

8777pp may disclose personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of 8777pp, its players, or the public. We will notify affected players of such disclosures where permitted by law.

5.5 No Sale of Personal Data

Under no circumstances does 8777pp sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Any sharing of data is strictly limited to what is necessary for the purposes described in this Policy.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

The 8777pp Platform uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged into your account and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core functionality.
• Performance and Analytics Cookies: Used to collect anonymised data about how players navigate the Platform, which pages are visited most frequently, and where errors occur. This data is analysed in aggregate only and is not linked to individual player identities.
• Preference Cookies: Used to remember settings you have chosen, such as your preferred language and any display preferences you have applied to your account.

6.2 Managing Cookies

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your 8777pp account. 8777pp does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies of any kind.

7. Data Security

8777pp implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and the 8777pp servers;
• Encryption of sensitive data fields (including identity document references) at rest in our database systems;
• Role-based access controls ensuring that only authorised 8777pp personnel with a legitimate need can access personal player data;
• Continuous monitoring of server infrastructure for anomalous access patterns and potential security incidents;
• Regular security reviews and penetration testing of Platform components;
• Secure deletion procedures applied to personal data that is no longer required for any legitimate purpose.

While 8777pp takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8777pp will notify affected players without undue delay.

8. Data Retention

8777pp retains personal data for the following periods, unless a longer retention period is required by applicable law:

• Account and registration data: For the duration of your active account and for five years following account closure, to comply with financial record-keeping and anti-money laundering regulatory requirements.
• KYC and identity verification documents: For the period required by applicable regulations, typically five years from the date of verification or account closure, whichever is later.
• Transaction records: For a minimum of five years from the date of each transaction, in accordance with standard financial services record-keeping requirements.
• Support communications: For two years from the date of the last communication in a support thread, unless the communication relates to a dispute that remains unresolved.
• Technical and usage logs: For a maximum of 12 months, after which they are deleted or anonymised for aggregate analytics purposes.
• Responsible gaming records: For the duration of any active restriction and for five years thereafter, to provide evidence of compliance with our duty of care obligations.

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted from 8777pp systems or anonymised such that it can no longer be linked to an identifiable individual.

9. Your Privacy Rights

As a player registered on the 8777pp platform, you have the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data that 8777pp holds about you. Requests will be fulfilled within 30 days of receipt.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details directly from within your account settings panel.
• Right to Erasure: In certain circumstances, you have the right to request that 8777pp delete your personal data. This right is subject to limitations where retention is required for legal or regulatory compliance purposes.
• Right to Restriction of Processing: You have the right to request that 8777pp restricts the processing of your personal data in certain circumstances, such as where you dispute the accuracy of the data or where you have objected to processing pending verification of legitimate grounds.
• Right to Data Portability: Where processing is carried out by automated means on the basis of your consent or a contract with you, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests. 8777pp will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our data team at [email protected] with the subject line "Data Rights Request" and your registered account username. We will respond within 30 days. Identity verification may be required before we can fulfil your request.

10. Children's Privacy

The 8777pp Platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a person under the age of 18 has created an account on the Platform or provided personal data to 8777pp, please notify us immediately at [email protected]. Upon receiving such a notification, 8777pp will promptly investigate, suspend the account, delete any associated personal data, and refund any deposits made, in accordance with our Responsible Gaming policy.

11. Third-Party Links

The 8777pp Platform may contain references to game providers, payment partners, and sports organisations. Where any such reference involves a link to a third-party website or service, please be aware that 8777pp has no control over the privacy practices of those third parties. We strongly encourage you to review the privacy policies of any third-party services you access. This Policy applies solely to personal data collected and processed by 8777pp through the Platform at https://8777pp.app.

12. Updates to This Policy

8777pp reserves the right to update this Privacy Policy at any time. Where a material change is made to the way we collect or process your personal data, we will notify you by email to your registered address or by a prominent notice on the Platform at least 14 days before the change takes effect. The current version of this Policy is always available at https://8777pp.app/privacy-policy. Continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way 8777pp handles your personal data, please contact us using the details below:

• Email: [email protected]
• Subject Line for Privacy Requests: "Privacy Policy Enquiry" or "Data Rights Request"
• Support Hours: 09:00 – 23:00 Bangladesh Standard Time (BST, UTC+6), seven days a week
• Response Time: Within 30 days for formal data rights requests; within 24 hours for general privacy enquiries

Last Updated: 1 January 2026. This Policy supersedes all previous versions published by 8777pp. Players registered prior to this date are subject to this updated Policy from its effective date.